NewBuilt on SERV Reasoning

Scam report triage for bank fraud teams

Victims report a scam in a short chat. Rastro builds the evidence packet, links it to earlier reports that share an account or phone, and ranks which network to act on first.

rastro / console

One platform from first report to ranked network

Someone called me pretending to be from my bank's fraud team and told me to move my money to a safe account.

How much money did you send, in US dollars?

I sent $2,400.

Collects the report in a chat

Victims answer in their own words. No form, no account.

one shared account

Links reports that share details

An account, phone or link joins reports. A similar name never does.

Why these reports are linkedChecked

40 reports paid into the same receiving account.

Each claim points to the links that prove it.

Explains why, not only a score

Every claim in a brief is checked against the graph before anyone reads it.

What it did on the demo data

These numbers come straight from the engine's audit log.

reports read
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9
networks found
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9
seconds from report to packet
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9
.
0
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9
0
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9
analyst hours saved (estimate)
0
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9

Hours saved is an estimate: 0.75 hours per packet and 2 hours per network brief, if built by hand.

Benefits for fraud teams

Less time stitching reports together. More time on the networks that matter.

Open the console
  • Acts on the worst network first

    One shared account across 40 victims outranks ten unrelated reports. The ranking follows the money, not the order reports arrive.

  • Shows the evidence behind each claim

    Every statement in a brief points to the links that prove it. Select a reason and the graph lights up.

  • Leaves the decision to a person

    Rastro never freezes money or says anyone is guilty. Doubtful cases go to review instead of being guessed.

How it works

One report goes in. A packet and a ranked network come out, usually in under a minute.

  1. Step 1

    Collects the report in a chat

    The victim answers a few questions in plain language. Rastro asks only for what is missing: the amount, when they paid, how they were reached and the account they paid.

  2. Step 2

    Builds the evidence packet

    It writes a PDF for the victim's bank with the story, the amounts and every account, phone number and link in the report.

  3. Step 3

    Links and ranks the networks

    Reports that share an account, phone or link join one network. Fraud teams see the biggest and most urgent network first, with a brief that says why.

Two ways in

If you were scammed

Report it in a few minutes. No account needed.

  • Answer a few questions in a chat
  • Download a PDF packet for your bank
Report a scam

If you work in fraud

See which network to act on first, and why.

  • Networks ranked by urgency
  • A graph of every shared account and phone
  • An audit log of each step the agent took
Open the console

What Rastro will not do

  • Never freezes money

    Rastro ranks, packages and explains. The bank decides what to do with a packet.

  • Never says anyone is guilty

    Briefs that use words like guilty or criminal fail the check and go to a person for review.

  • Never links by name alone

    Two people with similar names stay separate unless an account, phone or link connects them.

Questions

Does Rastro freeze accounts or block payments?

No. Rastro ranks, packages and explains. A person at the bank decides what to do with a packet or a network.

How does it decide which network comes first?

A written rulebook in code scores each network on how recently victims paid, how many victims share one account, and how fast reports are arriving. A SERV model checks that reasoning, and when the two disagree the more cautious result wins.

Can it link two people because their names look alike?

No. Networks form only from shared accounts, phones and links. A similar name appears as a weak, dashed link and never merges two networks.

What if the AI is wrong or unavailable?

Every brief is checked: each claim must point to a real link, and every number must match the data. A failed check sends the network to review. Without a SERV key the engine falls back to plain rules, and the audit log says so.

Is this real victim data?

No. Every name, phone number and account in this demo is synthetic.

See which network to act on first